Privacy Policy
Effective Date: July 2025
Draw Files (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.drawfiles.com, use our services, or communicate with us. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
A. Information You Provide to Us
- Contact Form Submissions: Name, email, phone number, company name, project details, budget, and preferred contact time.
- Email Communication: Any information you provide when contacting us via email.
- File Uploads: Files, drawings, or documents shared for project estimates or execution.
B. Information Collected Automatically
- Log Data: IP address, browser type, device type, operating system, pages visited, and time spent on the site.
- Cookies: We use cookies to improve website functionality, personalize content, and analyze traffic. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries or provide requested quotes
- To deliver CAD drafting, 3D modeling, and rendering services
- To improve our website and user experience
- To send relevant updates, service information, or promotional offers (only if opted-in)
- To maintain legal and business records
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share data in the following limited situations:
- With Service Providers: We may share information with trusted third-party vendors who support our operations (e.g., cloud storage, communication tools).
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Files or documents related to completed projects may be archived securely unless deletion is requested.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to or correction of your personal information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data (subject to legal exceptions)
To exercise these rights, please contact us at info@drawfiles.com.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms or reference websites). We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: info@drawfiles.com
🌐 Website: www.drawfiles.com